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How PixPay works

From invoice to paid in minutes

PixPay handles every step of the payment journey - from building a professional invoice to automatically chasing it if it goes overdue. Here is exactly how it works.

Try it free
Step 01

Build your invoice in under two minutes

A guided six-step builder walks you through everything. No blank forms, no confusing fields, no starting from scratch every time. Add your client, set the dates, add your line items, apply tax, choose payment methods, and review. That is it.

  • Select from your saved clients — no re-typing details
  • Add line items, quantities, rates — totals calculated automatically
  • Apply VAT or custom tax in one click
  • Choose bank transfer, card, or PayPal as payment options
Step 3 of 6 — Line items
Website redesign
1
£2,400
SEO audit
1
£350
Add description...
1
£0.00
Total £2,750.00
Step 02

Send it directly to your client

Click Send invoice and your client receives a branded email from your PixPay address — not a generic PDF attachment. The email includes a View Invoice button that takes them to a clean, mobile-friendly payment page. No login required on their end.

  • Email sent from invoices@mypixpay.co.uk — professional and deliverable
  • Invoice status updates to Viewed the moment your client opens it
  • Public invoice page works on any device — phone, tablet, desktop
  • Bank transfer details, card payment button, and PayPal all shown clearly
Invoice from HappyPixel
Invoice

Hi Forter Max Ltd,

Acme Designs has sent you an invoice. Please find the details below.

InvoiceINV-0042
Due date8 Oct 2026
Total due£2,750.00
View invoice & pay →
Step 03

Your client pays - money moves automatically

When your client clicks Pay Now they're taken to a Stripe-hosted checkout page. They enter their card details once. The payment goes directly into your connected Stripe account - PixPay never touches your money. The invoice flips to Paid the moment the payment clears.

  • Payments go directly to your Stripe account - no holds, no delays
  • Invoice automatically marked as Paid via Stripe webhook
  • Dashboard updates in real time - no manual reconciliation
  • Bank transfer payments can be manually marked as paid too
Dashboard Payment received
Paid this month
£6,850
Outstanding
£1,200
Overdue
£0
Forter Max Ltd
INV-0042
£2,750
Stripe webhook received - invoice marked as paid
Step 04

Late? PixPay chases it for you

If your client doesn't pay on time PixPay sends automated reminder emails at the right moments — before the due date, on the day, and after. Professional in tone, automatic in delivery. You can also send a manual reminder at any time with a custom message. No awkward conversations required.

  • Automated reminders at 3 days before, due date, 3 days after, 7 days after
  • Manual chase with pre-loaded reason templates — from friendly to firm
  • Reminder counter shows how many you have sent per invoice
  • Suspend non-paying clients directly from the Clients page
INV-0039 — Reminder timeline
✓
3 days before due
Friendly heads-up sent to client
Sent automatically
✓
Due date
Payment due today reminder sent
Sent automatically
!
3 days overdue
Payment overdue - reminder sent
Sent automatically
4
7 days overdue
Final automated reminder scheduled
Scheduled

Common questions

Do I need a Stripe account to use PixPay?

You need a Stripe account to accept card payments. On the free plan you can use bank transfer and PayPal without connecting Stripe. Connecting Stripe unlocks the Pay Now button on invoices and automatic paid status updates.

Does PixPay hold my money?

No. PixPay never touches your funds. When a client pays by card the money goes directly into your connected Stripe account. PixPay uses Stripe Connect so each user's payments flow to their own account.

What does my client see when they receive an invoice?

Your client gets a branded email from invoices@mypixpay.co.uk. Clicking View Invoice takes them to a clean, mobile-friendly page showing all invoice details, your bank transfer information, and a Pay Now button if card payments are enabled.

Can I send recurring invoices automatically?

Yes — on the Pro plan. Set up a recurring invoice for any client with a frequency of weekly, monthly, quarterly, or yearly. PixPay generates and sends the invoice automatically on the scheduled date without any action from you.

What happens if my client doesn't pay?

PixPay sends automated payment reminders at set intervals. You can also send a manual reminder at any time with pre-loaded reason templates — from a friendly nudge to a firm final notice. If a client is persistently late you can flag them as suspended.

Is there a free plan?

Yes. The free plan includes 5 invoices, client management, bank transfer details, and PDF download. Upgrade to Pro for unlimited invoices, Stripe card payments, automated reminders, recurring invoices, and your own logo on every invoice.

Ready to see it in action?

Create your free account in 2 minutes. No card required. Send your first invoice today.